Online Marketplace Scams

Our research shows that over a quarter of Aussies were the target of a scam as a seller on a marketplace. So how can Securely help?

Online marketplace scams involve scammers pretending to be a legitimate contact with fake websites, ads, or profiles.

These scams occur on common e-commerce platforms used by genuine people, such as eBay, Gumtree, Facebook Marketplace and Carsales. 

Learn how we can help.

How to spot an online Marketplace scam.

As a Seller

As a Buyer

They overpay and don't negotiate

Scammers are willing to buy the item at the price or pay even more. Or overpay you and claim you have to refund them. You are asked to refund or forward on the overpaid amount to a specific bank account or through a wire transfer. Often this is to pay for transport or importation fees.


Use Fake Credit cards or bank deposits

Scammers email you falsified or altered receipts or money transfer confirmations, claiming to be from companies such as PayPal, eBay or your bank. They use fake credit card and bank cheques. They insist on using PayPal – they can reverse the money once you send the item.


Limited Profile information

Their profile has no photos and minimal information. They use poor spelling and grammar.


They Disappear when suggesting Pay Ewe

They disappear when you suggest paying through Pay Ewe. "Both parties can feel secure knowing the other is who they say they are because Pay Ewe legally validates identity and tracks the transaction.

The price is to good to be true

If the advertised price of a good, or service looks too good to be true, it probably is. Scammers place ads for a very low price for an expensive item.


They want to chat with you on email or Whatsapp

Scammers try to get you off Facebook Messenger to another chat service to keep anonymity like email or WhatsApp.


Urgency and no inspection

Scammers will create a sense of urgency for the item and will never allow a personal inspection – even if they look like they are in the same city.


Require payment via gift card or bitcoin

Scammers ask for payment via gift card or bitcoin. They’ll also be against receiving cash and meeting with you in person. Scammers commonly ask for payment methods like pre-loaded gift cards, bank or international funds transfers, and cryptocurrency, making it harder to recover funds.

As a Buyer

The price is to good to be true

If the advertised price of a good, or service looks too good to be true, it probably is. Scammers place ads for a very low price for an expensive item.


They want to chat with you on email or Whatsapp

Scammers try to get you off Facebook Messenger to another chat service to keep anonymity like email or WhatsApp.


Urgency and no inspection

Scammers will create a sense of urgency for the item and will never allow a personal inspection – even if they look like they are in the same city.


Require payment via gift card or bitcoin

Scammers ask for payment via gift card or bitcoin. They’ll also be against receiving cash and meeting with you in person. Scammers commonly ask for payment methods like pre-loaded gift cards, bank or international funds transfers, and cryptocurrency, making it harder to recover funds.

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Money Safely

Pay Ewe is here to help Aussies avoid scams by transferring money safely when buying privately. Can be used with Facebook Marketplace, Gumtree and more! Stop scammers in their tracks. It’s Safe, Easy and Free!


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